MEMBER FREQUENTLY ASKED QUESTIONS
Q. WHAT IS ONLINE GIVING?
A. Online giving is an automatic transfer program which allows you to make contribution without writing checks. This can be done from anywhere 24 hours a day.
Q. WHAT IS THE ADVANTAGE OF ONLINE GIVING?
A. It saves time! It saves work! It simplifies your life! You also help WPC stabilize the budget and save money.
Q. HOW IS MY ELECTRONIC CONTRIBUTION DEDUCTED FROM MY ACCOUNT?
A. You may log in through the WPC website and give via electronic check. Once you authorize the transfer, your specified contributions can be taken out immediately, at a scheduled date in advance or on a regular basis as you choose. The contribution is transferred directly to WPC.
Q. CAN ANYONE WHO WORKS AT THE CHURCH SEE MY BANK ACCOUNT?
A. No. No one at the church has access to your account numbers.
Q. WITHOUT A CANCELLED CHECK, HOW CAN I PROVE I MADE MY CONTRIBUTION?
A. Your payment will be automatically logged into your giving records. You can login to online giving at any time and see all transactions for which you have received credit for the year. You will also receive a contribution statement at the end of the year from the church.
Q. CAN I SCHEDULE RECURRING DONATIONS?
A. Yes, you can specify whether you want your contribution made one time, weekly, twice per month, or monthly. You can set up as many schedules as you would like, so it is possible to give a monthly gift as well as a weekly one.
Q. WHAT IF I CHANGE BANK ACCOUNTS OR WANT TO ADJUST THE DATE OR AMOUNT OF A CONTRIBUTION?
A. You can edit or delete a scheduled contribution at anytime, including the bank account, date, frequency and amount.
Q. IS ON-LINE GIVING SECURE?
A. Steps have been taken to ensure that the giving process is safe and secure from beginning to end. All of your giving data is secured by SSL encryption. SSL is an acronym for "Secure Socket Layer", a security protocol that provides communications privacy of the Internet. It is the same technology used by banks and e-commerce companies to keep your information safe and secure during transactions.
Q. WHO DO I CONTACT IF I HAVE MORE QUESTIONS ABOUT ONLINE GIVING?
A. You may contact the financial secretary, Cathy Hyatt at firstname.lastname@example.org.